Board Thread:New on Candy Crush Saga Wiki/@comment-76.22.237.108-20150624091734

i am on level 365 and my sugar drop rewards go through the process but my claim your prize release button won't release. The count states that I'm over the reward at 131/60 and goes through the motions but the button will not release. Every game I have to close and restart the game to allow me to play the next level game. Can someone help with this problem?? 